Frequently Asked Questions

• Supplies - We provide plenty of TP, paper towels, hand soap, laundry soap, and cleaning supplies.
• linens - Each property has the beds made up with fresh linens. In addition there are extra sheets, blankets and pillows available for use. Rubber sheets are also available upon request.
• towels - There are plenty of towels and wash cloths in each bathroom and extras in the closet shelves.
• Laundry Facilities - Each property has a full size washer and dryer for unlimited use.
• Barbecues - We provide standard charcoal or propane grills and can provide extras ( upon request ).  To view the specifics on grills for each property, check out the extras page.
• Check-in and Check-out - Though we do have standard check-in and check-out times, we are very flexible and know that you have demanding schedules.  We do ask that you let us know the approximate time of your arrival, so that we may coordinate access to your property. For arrival we encourage mid afternoon. For departure we encourage noon or earlier. This allows us time to get the cleaning done in time for the next guests.
• Utensils - We should have all the utensils necessary for even a large gathering with a big feast, however if there is anything extra you may need please let us know and we'll get those items for you. Once in a while we get an odd request and are only happy to oblige.
• Condiments - Its advisable to bring your own for health and safety reasons.
• Deposit returns - Checks go out automatically within 14 days after stay
• PETS - We do not allow pets of any kind at most of our homes.  This is strictly for allergy reasons.  Please make other arrangements for your pets.
• Drive Times - This has everything to do with commuter traffic. The Santa Cruz area has very heavy south bound Hiway 1 traffic between 3 and 6 pm. It has very heavy north bound traffic between 8 and 11 am. This is also true for Hiway 17. In ideal driving conditions the Cabin, Ranch and Bungalow are a little over an hour from the San Jose area and about 45 minutes from Monterey. Places in the Santa Cruz area are about 30 to 40 minutes from San Jose, an hour or more to the Bay Area. On a Friday afternoon any time of the year Hiway 17 southbound becomes very congested due to city people flocking to Santa Cruz to have a little recreation, especially during the Boardwalk high season.